Refund Policy

Last updated: December 11, 2025

30-Day Money-Back Guarantee

We want you to be completely satisfied with Focus. If you're not happy with your Pro license purchase, we offer a full refund within 30 days of purchase—no questions asked.

How to Request a Refund

To request a refund, contact us through the in-app feedback option in Focus settings with:

  • Your email address used for purchase
  • Your license key (if available)
  • Brief reason for the refund (optional, helps us improve)

We'll process your refund within 2-3 business days.

Refund Method

Refunds will be issued to the original payment method used for purchase. Depending on your bank or card issuer, it may take 5-10 business days for the refund to appear in your account.

After Refund

Once a refund is processed:

  • Your license key will be deactivated
  • Pro features will no longer be accessible
  • You can continue using the free version of Focus

Exceptions

Refunds are not available:

  • After 30 days from the date of purchase
  • For licenses that have been shared or resold
  • If the license has been used in violation of our Terms of Service

Questions?

If you have any questions about our refund policy, please contact us through:

Support: In-app feedback option in Focus settings
Website: focus.computer

Try Before You Buy

Remember, Focus is free to download and use. You can try all the core features before deciding to upgrade to Pro. This helps ensure you're making an informed decision.