Contact & Support

Get in Touch

Have a question, found a bug, or want to share feedback? I'd love to hear from you.

I typically respond within 24 hours (often much faster).

Common Questions

License Issues

If you're having trouble with your license key:

• Check your email (including spam folder) for the license key
• Make sure you're entering the key exactly as shown (including dashes)
• Verify you have an internet connection for license validation

Still having issues? Email me with your purchase email address and I'll help you out.

Technical Support

If Focus isn't working as expected, please include:

• Your macOS version (Apple menu → About This Mac)
• Focus app version (visible in app settings)
• Description of the issue
• Steps to reproduce (if applicable)

Refunds

We offer a 30-day money-back guarantee. See our Refund Policy for details.

Feature Requests

I'm always interested in hearing how Focus can be improved. While I can't promise to implement every suggestion, I read and consider all feedback.

Before You Email

Check if your question is answered in our FAQ on the homepage. Common topics include:

• How to use Focus
• Raycast integration
• URL scheme automation
• Focus Stats and tracking
• Free vs Pro features

Privacy

When you contact me, I'll use your email address only to respond to your inquiry. I don't share your information with third parties or add you to marketing lists.

See our Privacy Policy for more details.

Business Inquiries

For partnership opportunities, press inquiries, or other business matters, please email me at the address above.